Last updated: 29 August 2026
By accessing or using VitaminMinds.com (the “Website”) and purchasing products from us, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, please do not use this Website or place any orders.
These Terms form a legally binding agreement between you (“Customer”, “you”, “your”) and VitaminMinds.com (“we”, “us”, “our”).
By using this Website, you represent that you are:
At least 18 years of age, or have the consent of a parent or guardian; and
Capable of entering into a legally binding agreement under applicable law.
If you are placing an order on behalf of a business, you confirm that you have authority to bind that business to these Terms.
You may be required to create an account to place orders.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide accurate, current, and complete information during registration and to update this information as needed.
We reserve the right to suspend or terminate accounts that we suspect are being used fraudulently or in breach of these Terms.
We make every effort to display accurate product information, including images, descriptions, ingredients, and pricing.
However, we do not warrant that product descriptions or other content is error-free, complete, or current.
Product packaging and labels may vary from images shown. Always read the actual product label before use.
Colours may vary due to monitor settings.
We reserve the right to correct any errors in pricing or description and to update or change product information at any time without prior notice.
All prices displayed on this Website are in United States dollars (USD) unless otherwise stated.
Prices are subject to change without notice.
The price charged will be the price displayed at the time of order, except in the case of obvious pricing errors.
We accept payment via major credit cards, debit cards, and other payment methods displayed at checkout.
By placing an order, you authorise us to charge your selected payment method for the total amount, including applicable taxes and shipping.
Your payment provider may apply currency conversion fees or foreign transaction charges. These are your responsibility.
Your placement of an order is an offer to purchase subject to these Terms.
We reserve the right to accept or decline any order for any reason, including but not limited to:
Product availability.
Suspected fraud or unauthorised use.
Pricing or description errors.
Violation of these Terms.
We will notify you by email if we are unable to fulfil your order. In such cases, we will refund any amounts paid.
Orders are processed within 24–48 hours from the date the order is received and payment is confirmed, excluding weekends and public holidays.
We offer Standard and Express shipping options via carriers such as Australia Post, FedEx, and India Post.
Estimated delivery times are provided as a guide only and are not guaranteed.
Risk of loss or damage passes to you upon delivery to the carrier.
We are not responsible for delays caused by carriers, customs, weather, public holidays, or other events beyond our reasonable control.
You are responsible for providing a complete and accurate shipping address. We are not liable for orders shipped to incorrect addresses provided by you.
See our separate Shipping Policy for further details.
For international shipments, all import duties, taxes, and customs fees are the sole responsibility of the recipient.
These charges are not included in the product price or shipping cost.
We are not responsible for delays or additional costs arising from customs processing or regulatory requirements in your country.
We offer returns and refunds in accordance with our Returns and Refunds Policy, which forms part of these Terms.
To be eligible for a return, items must be:
In original, unopened packaging.
In the same condition as received.
Accompanied by proof of purchase.
Certain items may be non-returnable for safety or hygiene reasons (e.g., opened supplements, perishable goods).
We are not responsible for return shipping costs unless the item was sent in error or is faulty.
See our Returns and Refunds Policy for full details.
The information on this Website is for general informational and educational purposes only and is not intended as medical advice, diagnosis, or treatment.
Always consult a qualified healthcare professional before starting any new supplement, especially if you:
Are pregnant, breastfeeding, or planning pregnancy.
Have a medical condition.
Are taking prescription or over-the-counter medications.
Products sold on this Website are not intended to diagnose, treat, cure, or prevent any disease.
Statements regarding ingredients or benefits have not been evaluated by the Therapeutic Goods Administration (TGA), the U.S. Food and Drug Administration (FDA), or equivalent authorities unless explicitly stated.
You use all products at your own risk. We are not responsible for adverse reactions, allergies, or interactions resulting from product use.
To the maximum extent permitted by law:
VitaminMinds.com, its owners, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:
Loss of profits, revenue, or data.
Personal injury or property damage.
Business interruption.
Any other loss arising from your use of the Website or products.
Our total liability for any claim arising out of or in connection with these Terms or your use of the Website shall not exceed the total amount paid by you for the specific product giving rise to the claim.
This clause does not exclude or limit any non-excludable rights or guarantees under the Australian Consumer Law (ACL) or other applicable consumer protection laws.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or similar laws in other jurisdictions.
For example, you may have rights in relation to:
Goods of acceptable quality.
Fitness for disclosed purpose.
Matching description or sample.
Remedies for major failures.
Any term that purports to exclude or limit these statutory rights is void to that extent.
Where permitted by law (including under section 64A of the ACL for goods not ordinarily acquired for personal, domestic, or household use), we may limit our liability to:
The replacement of the goods or supply of equivalent goods; or
The repair of the goods; or
Payment of the cost of replacing the goods or having them repaired.
You agree to indemnify, defend, and hold harmless VitaminMinds.com, its owners, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of:
Your use of the Website or products.
Your breach of these Terms.
Your violation of any law or third-party rights.
All content on this Website, including text, images, logos, graphics, and software, is the property of VitaminMinds.com or its licensors and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content without our prior written permission.
You may not use our trademarks, logos, or brand names without explicit authorisation.
You agree not to:
Use the Website for any unlawful purpose.
Attempt to gain unauthorised access to the Website or its systems.
Interfere with the proper functioning of the Website.
Use automated systems (e.g., bots, scrapers) to access the Website without permission.
Resell or commercially exploit any products purchased from the Website without our prior written consent.
This Website may contain links to third-party websites for convenience and information. We do not control, endorse, or assume responsibility for:
The content, accuracy, or practices of third-party sites.
Any products or services offered by third parties.
Accessing external links is at your own risk.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. The “Last updated” date at the top of this page will reflect the most recent revision.
Your continued use of the Website after changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of Australia, and you submit to the non-exclusive jurisdiction of the courts of Australia, unless mandatory local laws in your country of residence provide otherwise.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be severed, and the remaining provisions will remain in full force and effect.
These Terms, together with our Privacy Policy, Shipping Policy, Returns and Refunds Policy, and Legal Notice, constitute the entire agreement between you and VitaminMinds.com regarding the use of the Website and purchase of products.
If you have any questions about these Terms, please contact us at:
Email: support@vitaminminds.com
Address: 53 Waterton Way, Cooloongup 6168 WA Australia
